EMI Health
EMI Health is Utah based health insurance provider, operating since 1976 with a mission to provide members with helpful resources and personalized support. Providing health benefits and processing a variety of insurance-related activities, the company uses a complex system to interact and work with.
Lack of usability, loading speed, and appearance were causing frustration among members. EMI Health needed a well-established design partner to update the platform and enhance its user experience.
The collaboration between our company and EMI Health resulted in a user-friendly, intuitive platform that helps members interact with their data smoothly and efficiently. Thanks to improved user interface and navigational patterns, clients can easily access their plans and interact with the platform features. As a result, EMI Health experienced better user engagement and received positive user feedback.
